Hi, I'm Qwantel and I'm helping course creators, group program and mastermind CEOs take back their visionary role, by streamlining their operations, systems and teams. 


Your Path To 10K Months!


Your Path To 10K Months!



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tech & tools

What is an Online Business Manager?

As more businesses move online, the need for efficient and effective online management becomes increasingly important. Online Business Managers (OBMs) play a vital role in managing and optimizing online businesses, allowing business owners to focus on growth and strategy. In this blog post, we’ll explore what an OBM is, what they do, what type of company needs one, the skills an OBM has, the difference between an OBM and a Virtual Assistant, and whether an OBM and an Operations Manager are the same thing.

What does an Online Business Manager do?

The primary role of an OBM is to manage the day-to-day operations of an online business. They work with business owners to streamline operations, improve efficiency, and increase profits. OBMs are responsible for a wide range of tasks, including project management, team management, operations management, data measurement, business systems management, and more. They use communication tools such as email, project management software, and video conferencing to communicate with the business owner and their team. OBMs provide structure, strategy, and support, allowing business owners to focus on their areas of expertise.

What are the benefits of having an Online Business Manager?

There are several benefits to having an OBM for your online business. The primary benefit is increased productivity as a business owner.. By delegating tasks to an OBM, business owners can free up their time to focus on growth and strategy. OBMs are skilled at managing operations, which can help businesses become more efficient and effective. This can lead to increased profits and reduced stress levels for business owners. OBMs also provide improved work-life balance, allowing business owners to spend more time with their families and pursue other interests.

What type of company needs an Online Business Manager?

Any successful online business making six figures and higher can benefit from hiring an OBM. Often times these business owners lack the time or expertise to manage their online operations effectively. Businesses that are experiencing rapid growth and need to scale their operations quickly can also benefit from hiring an OBM. If a business owner has a proven business model that produces a consistent stream of income, they’ve established the goals within their business, and they are ready to let go and start sharing the responsibility of running their business (so they can focus on their CeO role, they may be ready to hire an OBM. 

What skills does an Online Business Manager have?

OBMs have a wide range of skills that are essential for managing online businesses effectively. They have excellent project management skills, business systems management skills, team management skills, and operations management skills. 

But it doesn’t just stop there, depending on the OBM’s expertise and level of skill OBMs are also skilled in  data measurement and analysis, marketing strategy, and website development. 

OBMs have strong  communication skills and are able to work collaboratively with business owners and their teams. OBMs are also familiar with a wide range of online tools and technologies, which they use to manage online operations effectively.

What is the difference between an Online Business Manager and a Virtual Assistant?

This is very common question. VAs typically handle administrative tasks such as email management, appointment scheduling, and data entry. OBMs, on the other hand, are responsible for managing the day-to-day operations of the entire business. They work closely with business owners to develop and implement strategies to improve business performance. OBMs have a higher level of autonomy and are typically paid more than VAs. To learn more on these key differences read this blog here. 

Are Operations Managers and Online Business Managers the same thing?

While there are some similarities between the roles of an Operations Manager and an OBM, there are also some key differences. Operations Managers are responsible for overseeing the day-to-day operations of a business, ensuring that processes and procedures are efficient and effective. They oversee a range of activities such as supply chain management, logistics, manufacturing, quality control, and customer service. OBMs, on the other hand, are specific to managing online businesses. They typically oversee the operational aspects of an online business.

Wrap Up

Overall, hiring an OBM can be a wise investment for business owners who want to take their business to the next level. BMs can take care of a variety of tasks, including project management, team management, operations management, data measurement, and business systems management. By delegating tasks to an OBM, business owners can free up their time and focus on the strategic activities that will help their business grow and thrive. Because after all, isn’t that why you started your business anyway? ay of creating SOPs.

February 28, 2023