I SEE YOU, DOING A LITTLE BACKGROUND CHECK.

If you get excited about every new client you land, but secretly cringe because you’re not fully confident in your backend — pull up a seat.

Here’s a little context on my background.

I didn’t start in operations.

After corporate laid me off for the second time, I put my degree to use and started a digital marketing and brand management business.

So I know exactly what makes someone stop, click, and convert the moment they see a campaign. For years, I led the front end — increasing visibility and momentum for my clients.

And then I noticed the pattern.

Businesses kept throwing quick campaigns and shiny strategies at deeper operational problems — hoping momentum would cover the cracks.

Spoiler alert: It doesn’t.

I SEE YOU, DOING A LITTLE BACKGROUND CHECK...

If you get excited about every new client you land, but secretly cringe because you’re not fully confident in your backend — pull up a seat.

Here’s a little context on my background.

I didn’t start in operations.

After corporate laid me off for the second time, I put my degree to use and started a digital marketing and brand management business.

So I know exactly what makes someone stop, click, and convert the moment they see a campaign. For years, I led the front end — increasing visibility and momentum for my clients.

And then I noticed the pattern.

Businesses kept throwing quick campaigns and shiny strategies at deeper operational problems — hoping momentum would cover the cracks.

Spoiler alert: It doesn’t.

Your business and brand are too strong for your backend to be “figured out as you go.”

Marketing can only take you so far. Once your business reaches a certain level, the backend and operations have to catch up — fast.

Otherwise, you become the person who:

+ Jumps in to fix what the team can’t

+ Keeps projects moving because no one else has the full picture

+ Stays up late catching mistakes before clients notice

+ Fills operational gaps because “no one can do it like me”

Honey, you are one person.

And that's why I'm here.

my mission IS SIMPLE

Messy backends eventually show up on

the front end.

My job is to make sure you have an operational partner who supports your business and protects your time — so your business never has to get there.

A little about me...

I’m Qwantel — an Online Business & Systems Strategist who builds operational ecosystems that let coaching businesses scale without the CEO burning out in the process.

I've worked on both sides of the industry:

  • Inside fast-growing corporate companies, refining processes and supporting cross-functional teams

  • Inside the coaching space, helping founders streamline operations, tighten delivery, and run businesses that don’t rely on them to function

Combine that with a master’s degree and years of experience — and that combination is my unfair advantage.

I understand the visionary brain and the operational backbone — and I translate that into systems that actually work in real life.

If there’s a gap in your operations, I’ll find it.

And I’ll fix it.

A little about me...

I’m Qwantel — an Online Business & Systems Strategist who builds operational ecosystems that let coaching businesses scale without the CEO burning out in the process.

I've worked on both sides of the industry:

  • Inside fast-growing corporate companies, refining processes and supporting cross-functional teams

  • Inside the coaching space, helping founders streamline operations, tighten delivery, and run businesses that don’t rely on them to function

Combine that with a master’s degree and years of experience — and that combination is my unfair advantage.

I understand the visionary brain and the operational backbone — and I translate that into systems that actually work in real life.

If there’s a gap in your operations, I’ll find it.

And I’ll fix it.

My edge is my brain, not my button-clicking.

Anyone can follow a checklist.

Anyone can drag a workflow, duplicate a pipeline, or set up a system.

I can do all of that too.

But that’s not why you hire me.

You bring me in because I understand how businesses actually work—the logic, the dependencies, the bottlenecks, and the ripple effects.

You tell me the vision. I architect the operations.

I don’t need instructions — I build the blueprint.

I ask the right questions so I can show up with the right answers.

I’m not here to give you another set of hands.
I’m an operator who can see the whole system and execute on that system.

That is the difference.

Ready for operations that match the

strength of your brand?

core values

I CAN'T WANT IT MORE THAN YOU DO...

I bring the strategy, the systems, and the structure — but leadership still matters.

I work best with CEOs who show up, make decisions, and take ownership of where their business is going.

IT COSTS YOU NOTHING TO BE KIND

This work moves fast and can get messy.

Kindness makes everything easier.

I partner with people who treat others — including their teams — with respect.

CLARITY OVER COMMUNICATION

Confusion is expensive.

Clear processes, decisions, and ownership save time, money, and mental bandwidth.

Talking isn’t enough if nothing lands.

My work prioritizes clarity at every level.

Online Operations management for

Online Business Coaches

On this side of the internet we fully celebrate all colors, genders, and lifestyles and fully back minority and LGBTQ led businesses.

And honey, if you can’t roll with that consider this one less tab in your browser to keep open.