QL
Operational support that takes you beyond the 7-figure mark
Online Business Management Group Program and Mastermind
Business Coaches.
You haven't found your lane, you're dominating it.
But your operations doesn't reflect that.
Clients get results… but delivery feels heavier than it should.
The team is working… but not in sync. And still needing direction.
You’re still the bridge between every dept, every person, every decision.
Subconsciously, you've added these items to the "we'll cross that bridge when we get there" list. And now, it's time to cross the bridge. And it's going to be a lot harder to cross it with all you're carrying. It doesn't have to be this hard. With the right strategies and operations support in place, we can get over this bridge with ease.
You deserve an operations partner who sees your brilliance and protects your bandwidth.
Someone who brings brings structure to what you've been holding together with a tight fist. It's time to untighten it.
Your team moves in sync: Clear roles. Clear expectations. Clear communication (without everything flowing through you).
Launches run smoothly: Timelines, tasks, and touch points organized and executed without the chaos or last-minute scrambles.
Delivery feels consistent and clean: Programs and clients experience your brand at its highest standard — every time.
Meet My Clients Partners
"Working with Q, directly restored elements of myself and the business..."
"Working with Q, directly restore elements of myself and the business that I needed and I didn't know that that is what I was asking for we first conneted. I'm able to now remember why I started..."
- Mahdi, ceo of Mahdi woodard
Hey! I'm qwantel, but you can call me q
I'm here to bring you the "it's handled" energy you crave in your business.
For the past 7 years, I’ve managed and operationalized online businesses just like yours — from group programs and digital communities to high-volume coaching ecosystems with growing teams.
Meet My Clients Partners
"She's been a major asset to my business & life..."
"Truly, Qwantel has been a Godsend. I needed direction for the growth of my business. I knew what I saw in mind but it was hard to pull the pieces together. Qwantel led my thoughts into the tangible with a kind, patient, yet action-oriented fashion. She didn't allow any of my goals to fall through the cracks, keeping me in line by laying out content, processes and procedures to guide my trajectory. She's been a tremendous asset to my business and life. Qwantel is a professional that can be trusted to deliver with excellence in all she does. I'd highly recommend her."
- Kanishia, ceo of The kani hair group
Meet My Clients Partners
"A right-hand partner and data wizard all in one..."
"I love our dynamics in general! She thinks about the client delivery and she thinks about the data and operations and systems side of things. It' like having a right-hand partner and data wizard all in one..."
- taeler, ceo of taeler de haes
Meet My Clients Partners
"I discover something new, every single time we're together!"
"Q is definitely worth every single penny! Since working with her I feel confident that my backend is handled and I can focus on what I need to keep my business running. I discover something new every single time we're together..."
- jasmine, ceo of baddies and budgets
On the Ops Blog
The Right Way to Document a Process (So People Actually Use It)
Learn the seven-step method to document processes your team will actually use — complete with visuals, audience-specific structure, and repeatable templates. ...more
Process & Enablement
October 21, 2025•5 min read
How to Choose the Right CRM (and Make It Work for You)
Learn how to evaluate, select, and design a CRM that scales with your business. Discover practical steps for process mapping, data standards, and adoption. ...more
CRM Architecture & Strategy
October 18, 2025•4 min read
How to Design Automations That Don’t Break Every Time You Grow
Learn how to design scalable automations that grow with your business. Avoid fragile workflows and build systems that evolve with your team. ...more
Systems & Automation
October 16, 2025•5 min read
How to Conduct a CRM Audit (That Actually Leads to Change)
Learn how to conduct a CRM audit using Qwantel Mosley’s Five-Pillar Framework — with clear steps, real examples, and a roadmap that drives change. ...more
CRM Architecture & Strategy
October 03, 2025•6 min read
How to Hire an Online Business Manager for Your Business
Thinking about hiring an Online Business Manager but not sure where to start? This post breaks down what an OBM actually does, how to know if you’re ready, and what steps to take to hire the right one... ...more
Business
August 20, 2025•19 min read
4 Myths OBMs Need to Stop Believing About the OBM Industry
The OBM industry isn’t dead. Learn 4 myths about OBM jobs, demand, and career paths—and what to believe instead. ...more
Become an OBM
August 19, 2025•4 min read
WATCH & LEARN
Weekly tips to build and
grow your OBM business.
SERVICES
all services
OBM Retainer
mentorship
QL
Streamlining Operations, Systems and Teams for eCommerce, group program and mastermind CEOs.
EXPLORE
speaking
view resources
visit the shop
At Qwantel Latay having to choose between scaling your business and showing up as your whole authentic self should never be a thing. Which is why on THIS side of Beyonce’s internet we fully celebrate all colors, genders, and lifestyles and fully back minority and LGBTQ led businesses.
And honey, if you can’t roll with that consider this one less tab in your browser to keep open.
privacy policy
terms & conditions
digital product terms and conditions
disclaimer
BACK TO TOP ↑