MONTHLY RETAINER SERVICES

Scale your group program or mastermind beyond 7-figures with solid operations, systems and team management.

Online Business Management support for group program and mastermind CEOs growing beyond the 7-figure mark.

Okayy, I see you C.E.O!

You’ve got your team.

You’ve got a solid program.

You've go an audience.

But... (you knew a 'but' was coming)

You're stagnant; you're overwhelmed; and you're too busy being in every part of the business to even think about long-term strategies.

And let's face it - scaling your online coaching program is much different from those out-dated high-energy launches that you're used to. And the DIY hustle of "I can do it all by myself" mentality won't work in this phase the way it did when reaching your first 7-figure mark.

As your growth partner, I'll be the additional eyes, ears, and hands in every part of your business so you can hit the level of growth that you know is waiting for you.

LET'S GET ONE THING STRAIGHT

This isn’t a “hit it and quit it” type relationship

ie: dumping you with a strategy and waving goodbye while I count your money

and you’re left wondering how the hell you’re going to get it all implemented.

I'll help you grow in way that make long-term sense (not short term shiny).

This means together:

We're systemizing your entire business

You don't need every system - you need the right systems. And once we work together you'll have a go-to systems person on speed dial to build, manage and train on what those systems are.

We're using data to make decisions (no guessing)

You'll finally have someone who can talk "data" to you. No more flying by the seat of your pants. I'll set it up for you, make it easy for you to understand so we can make informed and strategic decisions.

We're growing remote teams that get shit done.

I'll help you hire, onboard and manage your doers. We'll build an environment where your teams have me as their go-to for better workflows and efficient processes. This way their day-to-day structure is not effected.

We're helping you own the CEO role.

You'll finally be able to operate in your your zone of genius knowing that you now have a partner in the progress and a pro in the process. You deserve that and its my mission to make sure you get exactly what you need.

And finally... it means figuring out how the hell to tie it all together.

This is what the Online Business Management offer is all about.

Yes, it’s result driven (because frankly anything outside of getting results just feels silly).

Yes, it means we’re in it together for the long haul.

✓ And yes, it’s incredibly in depth…which is why I only offer it to a select few.

Ready to become one of them?

"I tripled my income after the first three months of working with her!"

"Q, restored my faith in humanity! When you find somebody that hears the vision, has the skills to then take that vision and turn it into life, It's everything!"

Mahdi - Content CoPilot Group Coaching Program

You know you need an

online business manager when..

You have less time to focus on the "needle" moving things in your business such as: customer retention, refining your sales & marketing and leading your team.

You've been burned by contractors who look good online but not in execution, and you want to be sure and clear about your next hire and streamline your process.

You want a partner in the progress, and a pro in the process. You seek someone who has an intimate understanding for you and your business, meaning you don't have to outsource to a million different specialist - and can have someone consistent in your business.

Tech is not your strong suit, but you know it's crucial for your business's future and you need someone who can help you and your team with ongoing support - not a short term project.

You're ready to make decisions on data - not your gut, and you need someone who can actually build, manage and measure your insights in your business to help you clearly understand what's working - and what's not.

You need help "developing your doers." You're tired of being the bottleneck in your business - and want someone who can help you manage not only your operations but your teams. This way, you're still scaling your business with people you trust.

If any of these make inhale like I just gut punched you, good. Keep reading.

"It's like having a tech expert and data wizard wrapped into one..."

"Working with Q, just makes my life easier. Having her is like having a having a tech expert and data wizard wrapped into one. You’re missing out on so many opportunities and excitement in business by saying things like “I don’t want a team” or “I can do it myself." Knowing that things are running in my business (without me directly being the one doing it) allows me to make larger impact. And having this type of support and growth partner in my business is simply unmatched."

Taeler - Fitness Coach Academy + Path to 4% Mastermind

What's Included In My OBM Retainer

My online business management retainer includes management in the following areas.

Team Management

Hiring’s just the start—the real win is in training, managing, and keeping your team fired up. I'll be the go to person that helps you keep your team hired, aligned, productive, without you having to micromanage every detail.

This includes:

  • Regular check-ins and workflow fine-tuning.

  • Continuous updates to SOPs and training support to keep everyone sharp.

  • Seamless onboarding and performance tracking to maintain a high-performing remote team.

Program Management

Your group programs should reflect the high ticket program it is - and be structured to drive results. I'll ensure your it runs like clockwork, delivering value no matter if you're enrolling 10 or 50 students at one time.

This includes:

  • Managing client/student backend workflows including onboarding, off-boarding and client management records

  • Managing team (coaches) dashboard and program insights to identify improvement opportunities and program updates

  • Maintain up-to-date program materials and documentation, ensuring effective support and compliance with SOPs.

Business Systems Management

Your tech should work together seamlessly—no more juggling a patchwork of systems. I'll help you integrate and automate your core systems for maximum efficiency.

This includes:

  • Ongoing integration and automation of your core business platforms.

  • Regular troubleshooting and system updates to keep operations smooth.

  • Periodic reviews to align your tech with your evolving business goals.

Performance Management

Data isn’t just numbers—it’s your secret weapon for making smarter, bolder moves. I'll help you turn your numbers into actionable insights.

This includes:

  • Real-time KPI tracking with monthly performance reports.

  • Continuous SEO and marketing analytics to keep your channels optimized.

  • Regular strategy sessions to refine tactics based on the latest data.

"There is not a thought I can't think, that she doesn't bring to life!"

"Truly, Qwantel has been a Godsend. I needed direction for the growth of my business. I knew what I saw in mind but it was hard to pull the pieces together. Qwantel led my thoughts into the tangible with a kind, patient, yet action-oriented fashion. She didn't allow any of my goals to fall through the cracks, keeping me in line by laying out content, processes and procedures to guide my trajectory. She's been a tremendous asset to my business and life. Qwantel is a professional that can be trusted to deliver with excellence in all she does. I'd highly recommend her."

Kanishia - Hairline Healer Hair Replacement Training

The First 90 Days

There will be none of that "drinking water from a firehose" energy.

This is a strategic, methodic approach to building a strong foundation.

In the first 90 Days I'll follow my signature framework: Audit, Measure, Build

30 - Days

Audit

We’ll start by auditing your business, evaluating what's working and what's not across all departments. I’ll help you define what’s important to track and measure to ensure we’re focusing on the right metrics for growth.

60-Days

Measure

We’ll create a measurement plan tailored to your business, setting up tracking for key areas like marketing, sales, finances, and team performance. This is where we lay the groundwork to monitor what matters most for your growth.

90-Days

Build

In the final phase, I’ll implement your core systems: BusinessOS, your financial tracker, Marketing Hub, and your program-specific database. We’ll also build out the workflows for your services, ensuring everything is streamlined and set up to run smoothly.

If there’s one thing I want you take from this:

I’m deeply invested in your success. Forget one-night stands.

This is a win-win forever kind of partnership.

In fact, we might need to get matching T-shirts. Let me get on that.

Investment

$6250

per month

All retainers require a 3 month minimum commitment

"Her strategy cut down what would have taken me years, into months! "

"Working with Qwantel is truly...life changing! The things that she's done within my business would have taken me years to do! It's like having your business best friend. She knows everything about my business..I'm talking about all the details! Having somebody root for you, and having somebody go to bat for you, and having somebody who believes in you, more than you believe in yourself at times is so important."

Ericka - The Agency Edit, Group Coaching Program

I want this for you too

Your path to partnership

  1. App+ Discovery Call

During this call, we'll dive into your business the current state of your business and where you're trying to go. It's a chance for us to get to know each other and for me to understand the unique dynamics of your business.

  1. Contract + Invoice

If we're a good fit, you'll be sent your contract, and invoice. The contract will have all the details we need. Once you've reviewed your contract, signed and paid your first invoice you'll be sent a link to your onboarding call.

  1. The First 90 Days

Our first three months together are crucial. It's a period of intensive auditing, strategy, and implementation. We'll start with an onboarding kick-off call to get me in the system and this is where our relationship and building begins.

Frequently Asked Questions

Do you work on an hourly basis.

No. I provide a flat rate instead of an hourly fee, so you always know exactly what your expenses will be each month (your Accountant will love me lol).

Who do you typically work with?

Course Creators, Group Program and Mastermind CEOs. Meaning have some form of course, or successful group program, membership or mastermind. Where you are constantly enrolling students year round.

Is it okay if I'm not organized (on my backend yet)

Your mess is my success! But you MUST be ready to improve. I always start with an audit of your current situation and provide you with a systems and operations strategy to get things organized in your business. #judgementfreezone

Why should I choose you as my OBM?

I have never been in fast fixes or trendy “one size fits all” business strategies. I’m here to provide customized solutions that actually move the needle in your business and to be there right along side you to help you execute them. If you're ready for your ideas to finally become tangible, we should definitely work together.

"We're good because of Q! "

"Working with Qwantel is truly...life changing! The things that she's done within my business would have taken me years to do! It's like having your business best friend. She knows everything about my business..I'm talking about all the details! Having somebody root for you, and having somebody go to bat for you, and having somebody who believes in you, more than you believe in yourself at times is so important."

Mike and Chaunte- Amplify Mastermind

Qwantel Latay helps OBMs build better businesses with the tools, strategies,

and systems to manage clients and

grow with confidence.

FOR EVERYONE

Get the OBM Hiring Playbook

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