Last Updated: May 6, 2025

Qwantel Latay, (“Company”, “Us”, or “We”) is excited to welcome You (“You”, “Your”, or “Member”) to the Back Office Blueprint Community and Directory (the “Program”)!

Back Office Blueprint Directory and Membership is a monthly membership program designed to help Online Business Managers (OBMs) establish and optimize their business operations, attract premium clients, and confidently manage their client work using proven systems and strategies—all while gaining support from a like-minded community and increasing their visibility in the OBM directory.

As a condition of Your membership in the Program, You agree to be bound by the following Terms and Conditions (“Terms” or “Agreement”), as effective on 05/19/2025(“Effective Date”). If You do not wish to be bound by these Terms please do not join the Program. We reserve the right to change these Terms from time to time with or without notice to You. You acknowledge and agree that it is Your responsibility to periodically review these Terms. Your continued membership in the Program will constitute acknowledgment and acceptance of the modified Terms.

TERMS AND CONDITIONS

1. Program Platform Access and Content.

(a) Platform Access. 

We utilize High Level Community (the “Platform”), a third-party software, to manage our Program. Upon joining the Program, You will be prompted to create a profile on the Platform utilizing credentials that are unique to You (“Access Credentials'').  You may not share these credentials with anyone. Doing so may result in immediate removal from the Program.

(b) Program Content Access

As a Member, you will receive access to Program Content during the duration of your membership, including:

• Core curriculum and roadmap-based classes

• Skillset trainings

• OBM templates and tools

• Weekly live Q&A sessions and co-working calls

• Community support

• Access to the OBM Directory

All materials are delivered via the Platform. You are granted a non-exclusive, non-transferable license to use Program Content for your personal OBM business during your membership.

c) Bonuses for One-Time Payment Members

Members who enroll with the one-time annual payment will also receive:

• A quarterly 60-minute 1:1 strategy session with Qwantel

• The OBM Business-in-a-Box CRM Setup (via HighLevel)

These bonuses are available only to one-time payment members during their active membership period. The CRM setup is delivered via HighLevel only and includes a one-time pre-configured install and training support. It is not transferable, customizable to other platforms, or refundable if unused. To receive this bonus, you must submit the required onboarding form within 90 days of joining. Failure to do so will result in forfeiture of the setup.

(d) Ownership and Use of Content

All content provided inside the Program is the sole intellectual property of the Company.

You may NOT:

• Copy, resell, share, or redistribute content outside the Program

• Use templates, frameworks, or materials to create a competing product, service, or membership

• Teach, train, or package any of the content into your own courses or services

You may keep a single personal copy for reference. Violation of these terms may result in legal action including liquidated damages.

Any unauthorized use of Program Content is a violation of these Terms and may result in immediate legal action, including liquidated damages.

2. Membership Fee and Cancellation.

The Program operates on an annual membership model. You may choose:

• One-time Payment: $1800 annually (renews each year unless canceled)

• Installment Plan: 6 monthly payments of $300 (totaling $1800 annually)

You must maintain a valid payment method on file. Failure to process a payment will result in suspended access until resolved.

All fees are final and non-refundable, regardless of whether you access the materials, participate in live calls, or use your bonuses. No refunds will be provided under any circumstance.

If you enroll via installment plan and choose to cancel early, the remaining balance will be due immediately. Membership cancellations prevent future billing but do not refund previous payments.

You may cancel before your annual renewal by submitting a written request via the designated support ticket form at least 7 days before your renewal date.

3. Program Coaching Support and Q&A.

All Members receive one 30-minute strategy session during their onboarding phase. This is available after completing your Business Audit form.

Members who paid in full also receive one 60-minute strategy session each quarter. A private booking link will be provided and must be used within the membership year.

Questions may be submitted in the Platform and will be addressed during weekly live Q&A sessions or during designated office hour drop-ins.

4. Program Results Disclaimer and Warranties. 

While We operate to the best of Our ability and judgment, We cannot guarantee that this Program will yield or guarantee You any specific results. You agree and acknowledge that Your participation in the Program does not guarantee or yield any specific results to you. You agree to not hold Us liable for any results as a participant in this Program. 

5. Confidentiality.

The Parties agree to keep confidential any and all proprietary information relating to the other party’s business, and any other information not generally made available to the public (collectively, “Confidential Information”). The term Confidential Information includes the terms of this Agreement. The Parties shall use all commercially practicable efforts to safeguard the secrecy and confidentiality of each other’s Confidential Information, and shall not disclose any of the Confidential Information to any third party (other than as required to fulfill its contractual obligations or with the written consent of the other party), during the Term and thereafter.

6. Indemnification.

Each party agrees to indemnify, defend, and hold the other party harmless from all foreseeable claims, losses, expenses, fees (including reasonable attorneys’ fees) costs, and judgments, that may be asserted against the other party that results from its breach of this Agreement, its negligence, or its willful misconduct.

7. Liquidated Damages for Unauthorized Use

Unauthorized use, distribution, or repurposing of Program Content will result in liquidated damages of $10,000 per violation. This amount is a reasonable estimate of the damage caused and is not a penalty. Company reserves the right to pursue additional legal remedies, including injunctive relief and attorney fees.

8. Limitation of Liability.

Except for indemnification obligations, neither party will be liable for damages that are remote or speculative, or that the breaching party could not reasonably have foreseen when entering into this Agreement.

9. Term and Termination.

The Term of this Agreement shall commence on the Effective Date and will remain in effect until terminated. You may terminate this Agreement by ending your membership in the Program at any time. Company may terminate this Agreement at any time due to breach by You or by written notice to You.

10. Miscellaneous Provisions.

10.1 Governing Law and Dispute Resolution.

This Agreement shall be construed under and in accordance with laws of the State of Georgia without regard to conflict of law principles. Any controversy or claim arising out of or relating to this Agreement, and any other disputes between the parties, shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator or arbitrators may be entered in a court of competent jurisdiction in the State of Georgia. 

10.2 Representations and Warranties. 

Each party represents and warrants to the other party that it has the right to enter into this Agreement and fulfill its obligations without violating any other agreement entered into with any third-party. Each party further represents and warrants to the other party that to the best of its knowledge, any and all materials or information of any kind that it provides: (i) does not infringe upon any third-party rights of any kind, including without limitation, any intellectual property rights, unfair competition, or publicity or privacy rights; and (ii) is true and accurate in all respects.  

10.3 Assignments. 

The benefits and obligations of each of the parties under this Agreement may not be assigned without the written consent of the other party. 

10.4 Schedules and Exhibits. 

All Schedules and Exhibits to this Agreement, if any, are incorporated by reference into, and made a part of, this Agreement.

10.5 Severability. 

In case any one or more of the provisions contained in this Agreement, for any reason, is held to be invalid, illegal, or unenforceable in any respect, such invalidity, illegality, or unenforceability shall not affect any other provisions of this Agreement, and shall be construed as if such invalid, illegal, or unenforceable provision had never been contained in this Agreement.

10.6 Interpretation. The fact of authorship by or at the request of a party must not affect the construction or interpretation of this Agreement. 

10.7 Force Majeure. Neither Party will be liable to the other or will be considered to be in breach of this Agreement, on account of any delay or failure to perform as a result of any acts of God, acts of any political entity, natural disasters, pandemics and epidemics, or any other causes or conditions that are beyond such party’s reasonable control. Should any such event occur, the affected party will give prompt written notice to the other party and will use commercially reasonable efforts to minimize the impact of the event.

10.8 Notice. Any notice required to be given under this Agreement must be in writing and delivered to the other designated party via email. 

10.9 Relationship of the Parties.  The relationship between the Parties under this Agreement is that of independent contractors. No joint venture, franchise, partnership, employment agreement, or agency is created under this Agreement.  

10.10 Entire Agreement. This Agreement constitutes the entire agreement between the Parties and supersedes any prior understanding or representation of any kind preceding the date of this Agreement. There are no other promises, conditions, understandings or other agreements, whether oral or written, relating to the subject matter of this Agreement. You certify and acknowledge that they have had the opportunity to read this Agreement and that You have voluntarily entered into this Agreement fully aware of its terms and conditions.